Friday, March 17, 2006

Onesuite.com hates me, doesn't want my money.

I use onesuite.com for my long distance. It's a pre-paid card. Dirt cheap for the whole 10 mins of long distance I spend each year.

They clearly don't want me to recharge my card, because their multi-page online payment form has a Reset button on every page of the form located where the OK/Submit button should be.




It should come as no surprise that I have accidentally cleared this form while filling it out many, many times.

As Jakob Nielsen points out, Reset buttons do more harm that good. Especially when they are placed where they shouldn't be.

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